Shipping

Novela Shipping Policy

Thank you for visiting Novela — your trusted destination for stylish women’s clothing and adorable kids’ wear. We want your order to arrive safely and on time. Below is our clear shipping policy to help you understand processing times, delivery options, costs, and more.

Order Processing

All orders are processed within 1–2 business days (Monday–Friday, excluding weekends and holidays).

During sale or peak seasons, processing may take up to 3 business days.

Once shipped, you will receive a confirmation email with a tracking number.

Domestic Shipping ( Australia)

Standard Shipping: Delivery in 3–5 business days after processing
- Free on orders over $75
- $4.99 for orders under $75
Expedited Shipping: Delivery in 1–2 business days after processing
- Flat rate: $12.99

International Shipping

We ship to most countries worldwide.

Delivery time: 7–18 business days after processing
Shipping cost: calculated at checkout based on weight and destination
Customers are responsible for any customs duties, taxes, or import fees charged by the destination country.

Shipping Notes

We currently do not ship to P.O. boxes, APO/FPO addresses.
Delivery times are estimates and not guaranteed.
Novela is not responsible for delays caused by weather, customs, or carrier issues.
If your package is lost or marked delivered but not received, please contact us within 7 days.